Terms of Use

Effective date: September 23, 2026

These Terms of Use (the “Terms”) are a legally binding agreement between you and CinemaDrop, LLC (“CinemaDrop,” “we,” “us,” or “our”). They govern your access to and use of www.cinemadrop.com and our related websites, software, features, content, products, and services (collectively, the “Services”).

By creating an account, purchasing or using a Service, or otherwise indicating your acceptance, you agree to these Terms and acknowledge our Privacy Policy, Disclaimer, and Safety, Copyright & Abuse Reporting Policy. If you use the Services for an organization, you represent that you have authority to bind it.

IMPORTANT ARBITRATION NOTICE: SECTION 11 REQUIRES MOST DISPUTES BETWEEN YOU AND CinemaDrop TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND INCLUDES A CLASS-ACTION AND JURY-TRIAL WAIVER. YOU MAY OPT OUT AS DESCRIBED IN SECTION 11. ARBITRATION DOES NOT LIMIT YOUR RIGHT TO REPORT A MATTER TO A GOVERNMENT AGENCY.

If you do not agree to these Terms, do not access or use the Services.

1. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. The Services are not offered to anyone previously suspended or removed by us unless we authorize renewed access in writing.

You must provide accurate account information, maintain the confidentiality of your credentials, and promptly notify us at support@cinemadrop.com of suspected unauthorized access. You are responsible for activity conducted through your account to the extent permitted by law. You may not sell, transfer, share, or permit unauthorized use of your account.

2. The Services and Third-Party Providers

The Services provide creative tools for developing scripts, storyboards, images, video, speech, voices, music, sound effects, editing projects, and related media. Certain features use artificial intelligence and third-party models, infrastructure, payment processors, authentication providers, content sources, or other services.

Third-party features may be subject to additional terms, acceptable-use policies, license restrictions, geographic limits, and availability requirements. We may add, replace, restrict, suspend, or discontinue features or providers. We do not guarantee that any particular model, output format, processing time, or third-party integration will remain available.

Stock media, community voices, model outputs, and other third-party materials may carry separate licenses or restrictions. You are responsible for reviewing and complying with those terms before using the material.

3. User Content and AI-Generated Output

“Inputs” are prompts, scripts, images, recordings, videos, voices, reference files, instructions, and other material you submit. “Outputs” are material generated or transformed for you through the Services. Inputs and Outputs together are “User Content.” “Public Content” is User Content you deliberately publish or make publicly accessible through a sharing or public-profile feature.

As between you and CinemaDrop, you retain your rights in your Inputs. Subject to applicable law and any third-party rights or terms, we assign to you any rights we may have in Outputs generated for you. This does not guarantee that an Output is copyrightable, exclusive, accurate, noninfringing, or eligible for legal protection. Other users may receive similar or identical outputs.

You grant CinemaDrop a non-exclusive, worldwide, royalty-free license to host, copy, transmit, modify, display, and otherwise process User Content only as reasonably necessary to provide, secure, maintain, troubleshoot, and improve the Services; comply with law; enforce these Terms; and permit our service providers to perform those functions. This license lasts for as long as reasonably necessary for those purposes, including backup, legal-retention, and dispute-resolution periods.

If you make content public, you also grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, reformat, and promote that Public Content within or in connection with the Services and their public-facing sharing features. We will not publicly display private User Content for advertising merely because you created it. Separate permission may be requested for other promotional uses.

You represent that you own or have all permissions necessary for your Inputs and requested uses, including rights involving copyright, trademarks, music, confidential information, privacy, publicity, performers, voices, and likenesses. If another person appears or can be heard in User Content, you are responsible for obtaining legally sufficient permission from that person or their authorized representative.

A plan described as permitting “commercial use” means that CinemaDrop does not restrict your use solely because it is commercial, subject to the applicable plan and these Terms. It does not provide copyright, trademark, music, likeness, voice, advertising, union, or other legal clearance. You must independently review and clear your intended use.

4. Acceptable Use, Public Content, and Reporting

You may not use the Services to violate law or another person’s rights; create or distribute child sexual abuse material; exploit or sexualize minors; publish nonconsensual intimate imagery; impersonate, defraud, harass, threaten, or dox another person; clone or use a voice or likeness without authorization; interfere with elections or public processes through deceptive synthetic media; distribute malware or spam; defeat safety or access controls; scrape personal information without authorization; or infringe intellectual property rights.

Additional reporting instructions, DMCA procedures, and content rules are provided in our Safety, Copyright & Abuse Reporting Policy. Requests involving nonconsensual intimate imagery, including AI-generated or altered imagery, should be submitted through our Take It Down process.

We may review, restrict, remove, preserve, or disclose content; limit public visibility; or suspend or terminate accounts when we reasonably believe it is necessary to operate or protect the Services, users, third parties, or the public; comply with law; or enforce these Terms. We do not undertake a general obligation to monitor all User Content.

We maintain a policy of terminating, in appropriate circumstances, users who are repeat copyright infringers. We may consider valid notices, counter-notices, retractions, court determinations, repeat behavior, and other relevant circumstances when applying this policy.

5. Subscriptions, Payments, Refunds, and Credits

Some Services require a subscription, one-time purchase, or credits. Prices, included features, billing frequency, renewal terms, credit costs, usage rules, expiration, rollover, and other plan details are shown at checkout and on our Pricing and How Credits Work pages. Those disclosures are incorporated into these Terms. Credit costs can vary by model, settings, duration, resolution, or other usage factors and may change prospectively.

Credits are limited contractual rights to use eligible Services. They are not money, legal tender, a deposit account, or transferable property, and they have no cash value except where applicable law requires otherwise. You must maintain enough credits for the feature you request. We may correct credit balances affected by error, fraud, chargeback, or unauthorized activity.

Automatic renewal. If you purchase an automatically renewing subscription, it will renew at the frequency and price disclosed when you enroll unless you cancel. You authorize us and our payment processor to charge your selected payment method for recurring fees and applicable taxes. We will provide renewal, trial-conversion, annual, and price-change notices when required by applicable law.

Cancellation. You may cancel an online subscription through the billing or account settings made available to you, including the online billing portal, or by contacting support@cinemadrop.com. Unless checkout or applicable law states otherwise, cancellation stops future renewal and takes effect at the end of the current paid billing period; it does not retroactively refund charges. Closing an account is not necessarily the same as submitting a privacy deletion request.

Trials. If a trial converts to a paid subscription, the duration, conversion date, recurring price, and cancellation method will be disclosed when you enroll. Cancel before conversion to avoid the charge. We will provide advance reminders when required by law.

Refunds. Unless a different policy is displayed at purchase or required by law, subscription refund requests must be submitted within 14 days of purchase and are eligible only if no more than 500 credits have been used. If a plan includes an unlimited-generation benefit, use of that benefit may make the purchase ineligible for refund. One-time bonus-credit purchases are final and non-refundable except where required by law. Contact support@cinemadrop.com to request review.

Payments are processed by Stripe or another disclosed payment provider. You must provide accurate billing information and are responsible for applicable taxes. Chargebacks or payment failures may result in suspension, reversal of credits or benefits, or collection of amounts lawfully owed.

6. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including prompts, projects, generated media, voice data, public creator information, account data, and information processed by AI and other service providers.

7. Suspension, Termination, and Account Closure

You may stop using the Services at any time. We may suspend or terminate access, remove content, or limit features if you materially or repeatedly breach these Terms; create legal, security, safety, or reputational risk; fail to pay amounts owed; misuse credits or unlimited features; or if required by law or a provider.

Upon termination, your right to use the Services ends. Provisions that by their nature should survive—including provisions concerning ownership, licenses already granted for lawful retention, payment obligations, disclaimers, indemnification, liability limits, dispute resolution, and enforcement—will survive. Account closure, content deletion, and privacy deletion may have different effects, as explained in the Privacy Policy.

8. Disclaimers

THE SERVICES, INCLUDING AI FEATURES AND OUTPUTS, ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CINEMADROP AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT.

AI OUTPUTS MAY BE INACCURATE, INCOMPLETE, BIASED, OFFENSIVE, UNEXPECTED, SIMILAR TO OTHER OUTPUTS, OR SUBJECT TO THIRD-PARTY RIGHTS. OUTPUTS ARE NOT LEGAL, MEDICAL, FINANCIAL, SAFETY, OR OTHER PROFESSIONAL ADVICE. YOU ARE RESPONSIBLE FOR HUMAN REVIEW, FACT-CHECKING, RIGHTS CLEARANCE, DISCLOSURES, AND DETERMINING WHETHER AN OUTPUT IS SUITABLE FOR YOUR USE. Our Disclaimer provides additional information.

Some jurisdictions do not allow certain warranty exclusions, so some of the foregoing may not apply to you.

9. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless CinemaDrop, its affiliates, and their officers, directors, employees, agents, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising out of or related to your User Content; your public, commercial, or unlawful use of the Services or Outputs; your violation of these Terms or applicable law; or your infringement or violation of another person’s rights. We will provide reasonable notice of a covered claim and may control its defense and settlement. You may not settle a claim in a way that admits fault by or imposes obligations on us without our written consent.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CINEMADROP, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100.

These limitations do not apply to liability that cannot lawfully be limited or excluded. Nothing in these Terms limits non-waivable consumer rights.

11. Binding Individual Arbitration and Class-Action Waiver

Please read this section carefully. It affects your right to go to court and have a jury decide a dispute.

11.1 Informal Resolution First

Before starting arbitration, the party raising a dispute must send the other a written Notice of Dispute. A notice to CinemaDrop must be sent to legal@cinemadrop.com with the subject “Notice of Dispute” or mailed to CinemaDrop, LLC, Attn: Legal, 19197 Golden Valley Rd, Unit 720, Santa Clarita, CA 91387. The notice must include the claimant’s name, account email, contact information, a description of the facts and legal basis of the dispute, and the specific relief requested. The parties will attempt in good faith to resolve the dispute for 60 days after receipt. Applicable limitation periods will be tolled during this 60-day period to the extent permitted by law.

11.2 Agreement to Arbitrate

If the dispute is not resolved during the informal period, you and CinemaDrop agree that any claim or dispute arising out of or relating to the Services, these Terms, or the relationship between you and CinemaDrop will be resolved by final and binding individual arbitration, except as stated below. The Federal Arbitration Act governs this arbitration agreement.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its then-current Consumer Arbitration Rules and Mediation Procedures and, when applicable, its Mass Arbitration Supplementary Rules. If AAA is unavailable or unwilling to administer the matter, the parties will select another nationally recognized administrator or ask a court of competent jurisdiction to appoint one under 9 U.S.C. § 5.

11.3 Arbitration Procedure and Fees

A single neutral arbitrator will conduct the arbitration. Unless the parties agree otherwise, a consumer may choose a documents-only, telephone, video, or in-person hearing as permitted by the AAA rules. An in-person consumer hearing will take place in the county where the consumer resides or another mutually agreed location. Fees will be allocated under the AAA Consumer Rules and applicable law. We will pay fees we are required to pay under those rules or applicable law.

The arbitrator may award the same individual remedies a court could award, including attorneys’ fees when authorized by law, but may award declaratory or injunctive relief only to the individual claimant and only as necessary to provide relief warranted by that claimant’s individual claim. The arbitrator will issue a reasoned written decision.

11.4 Exceptions

Either party may bring an eligible individual action in small claims court. Either party may seek temporary or emergency injunctive relief in court to protect intellectual property, confidential information, accounts, systems, or safety while arbitration is pending. Nothing prevents you from reporting a matter to or seeking relief from a federal, state, local, or foreign government agency. Claims or remedies that applicable law prohibits from being arbitrated may proceed in court; where permitted, the remainder of the dispute will be stayed pending arbitration.

11.5 No Class or Representative Proceedings; Jury Waiver

YOU AND CINEMADROP AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. UNLESS ALL PARTIES AGREE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER A CLASS OR REPRESENTATIVE PROCEEDING. TO THE EXTENT A DISPUTE PROCEEDS IN COURT, YOU AND CINEMADROP WAIVE A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11.6 Authority to Decide Disputes About Arbitration

The arbitrator will decide disputes concerning the interpretation, scope, or enforceability of this arbitration agreement. A court will decide disputes concerning whether an agreement was formed, whether a party validly opted out, or whether the class- or representative-action waiver is enforceable.

11.7 Opting Out

You may opt out of this arbitration agreement by sending an email to legal@cinemadrop.com with the subject “Arbitration Opt-Out” within 30 days after you first accept Terms containing this arbitration agreement. Include your full name, account email, and a clear statement that you are opting out of arbitration. Opting out will not affect the other Terms or result in adverse treatment. An opt-out applies only to the individual who submits it.

11.8 Severability and Changes

If a portion of this Section 11 is found unenforceable, it will be severed and the remainder enforced, except that if the class- or representative-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court after any arbitrable claims are completed. Material changes to this Section 11 will not apply to a dispute for which a valid Notice of Dispute was received before the change’s effective date.

12. Governing Law and Courts

California law governs these Terms without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 11. If a dispute is not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Los Angeles County, California, except where applicable consumer law requires otherwise.

13. General Terms

Changes. We may update these Terms. We will post the updated version and effective date and provide additional notice of material changes when required by law. Changes apply prospectively from their effective date. If a change requires renewed consent, we will request it. Continued use after other changes take effect constitutes acceptance to the extent permitted by law.

Entire agreement. These Terms and the policies and purchase disclosures incorporated by reference are the entire agreement concerning the Services, except for a separate written agreement that expressly controls.

Severability; waiver. Except as provided in Section 11.8, if a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will remain in effect. Failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

Export and sanctions. You may not use or export the Services in violation of U.S. export-control, sanctions, or similar laws. You represent that you are not prohibited from receiving the Services under applicable law.

Notices. We may send notices to your account email, display them within the Services, or post them on our website, as permitted by law. Legal notices to us must be sent to legal@cinemadrop.com or CinemaDrop, LLC, Attn: Legal, 19197 Golden Valley Rd, Unit 720, Santa Clarita, CA 91387.

14. Contact

Questions about these Terms may be sent to legal@cinemadrop.com.